Field Services
Do you already have an IT department but require hands-on technical support to address existing or emerging issues? Our skilled technicians are available across all lower 48 states to provide assistance. If your organization lacks in-house IT staff, you can rely on our knowledgeable IT technicians who offer support tailored to your unique needs!
Break/Fix Standard Rates
Field Services On Site
Minimum 1 hr on site, billed in 0.25hr increments
$114/hr
Trip Charge
Per Dispatch
$50
Tolls, bridge fees, parking, etc.
Billed at cost
Supplemental Remote Support
$114/hr
Break/Fix HCI Location Rates
Rates for citiies with a High Cost Index (HCI). Including: New York City, San Fransisco, Boston, Washington DC, Oakland, San Jose, Sacrament, Miami and their immediate surrounding cities. Subject to change.
Field Services On Site
Minimum 1 hr on site, billed in 0.25hr increments
$140/hr
Trip Charge
Trip Charge
Per Dispatch
$50
Tolls, bridge fees, parking, etc.
Tolls, bridge fees, parking, etc.
Billed at cost
Billed at cost
Supplemental Remote Support
Supplemental Remote Support
$114/hr
Project Based Field Services
Multi-Site Installations/Refreshes, New Deployments, etc.
Multi-Site Installations/Refreshes, New Deployments, etc.
Incorporate a dedicated project manager to guarantee seamless execution and avoid unnecessary delays. As projects can significantly differ in size and scope, we encourage you to reach out for further discussion.
Reach out for Quote
Reach out for Quote
Outsourced Help Desk
We offer fully outsourced Help Desk services or support on an as-needed basis to cater to your unique requirements.
A La Carte Support
A La Carte Support
Pay only for what you need! Billed in 0.25hr increments
$114/hr
$114/hr
Fully Outsourced Help Desk
Fully Outsourced Help Desk
Set up a call today to discuss needs/pricing options